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Redefining estate agency with Settio’s bold new website.

Settio had grown into a multi-city property management and investment business, but their website hadn’t kept pace – outdated, not responsive on mobile, invisible in search and unable to speak clearly to investors, developers or tenants.

Holdens delivered a full website redesign: audience-first architecture, bespoke WordPress design and build, MRI and Rightmove property portal integration, live chat built in, HubSpot CRM connection and SEO built from the ground up. The results speak for themselves. New users grew 500%, tenant enquiries rose 41%, investor enquiries more than doubled at 117% and revenue increased by 30%. The business has since been acquired by proptech lettings platform Dwelly, their first international acquisition, a testament to the platform, the brand and the business Settio had built. Proof that the right website doesn’t just look the part. It works hard too.

Client:

Settio

Sector:

Property & Placemaking

Capabilities:

UI & UX Design
Web Design
Content & Copywriting
Web Development
Technical SEO
AEO & GEO

Key Results:

+30%

Increase in revenue

+500%

Increase in new website users

+117%

Increase in investor enquiries

+41%

Increase in tenant enquiries via the website

Working with Holdens was a genuinely collaborative and enjoyable experience from start to finish. They took the time to understand our business, challenge our thinking and provide clear strategic guidance throughout. They delivered a modern, intuitive website that reflects our brand perfectly and since launch, it's become a key driver of new business, with more prospective tenants and investors finding and interacting with us than ever before. We'd highly recommend them to any organisation looking for a digital partner that combines exceptional service with a genuine focus on commercial results.

Kristen Lee - Mottershead Marketing Manager at Settio Property Experience
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CHALLENGE

Settio is a forward-thinking property management and investment company operating across Manchester, London and Birmingham, with an international presence stretching to Singapore. Founded in 2017 to disrupt the traditional UK estate agency model, the business had grown significantly but its website hadn’t kept pace.

“The growth and the ambition was there. But the website wasn’t keeping up.

 

The existing site was outdated, difficult to navigate and not optimised for mobile. It lacked the clarity and confidence to speak to Settio’s three distinct audiences – investors, developers and tenants – and fell well short of reflecting the premium, forward-thinking and tech-driven positioning the brand had earned. Critically, there were no SEO foundations in place, leaving Settio all but invisible in organic search across its key markets.

The brief was clear: build a website that matched the ambition of the business, drove enquiries from the right audiences and laid the groundwork for long-term digital growth.

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APPROACH

We began with a thorough discovery phase, workshopping business objectives, mapping user journeys and auditing the competitive landscape. From there, we built a detailed sitemap and wireframes before moving into full design and build.

The new site was designed around Settio’s three core audiences, with dedicated service sections for investors, developers and tenants, each with tailored messaging and clear calls-to-action. A bespoke WordPress build gave the team a scalable, easy-to-manage CMS, while full integrations with the MRI property portal, HubSpot and a chatbot ensured the site could capture and convert leads from day one.

 

“The growth and the ambition was there. But the website wasn’t keeping up.

We also wrote all copy for the site from scratch, establishing a tone that was professional but approachable – cutting through the jargon that so often characterises the property sector. Technical SEO was embedded throughout, with a region-specific keyword strategy covering Manchester, Birmingham and London, giving Settio its first proper organic search foundation.

The result was a 10-page, fully responsive website that brought the brand to life: bold design with dynamic motion elements, a live property search portal integrated directly with Settio’s CRM, a global office locations map and a content infrastructure built to support ongoing SEO and marketing activity.

RESULTS

The new website was well received and visually it ticked all the right boxes, but the numbers tell a compelling story. New website users have grown by 500% from 8,000 to 48,000, with enquiries following suit: tenant enquiries are up 41%, driven by the integrated property portal and live chat, while investor enquiries have more than doubled, up 117%. Most importantly, that activity is converting into overall revenue, which has grown by 30% since the new site launched.

 

“The results demonstrate the website is now doing the work it always should have been.

Engagement has improved too, with average visitor session time up 27%, signalling that users are finding what they need and spending more time exploring the site. Beyond traffic, the platform was fully equipped to support Settio’s continued growth – serving a client base of 2,588+ across 17 countries, with over £525m of property under management showcased through the site.

In June 2026, that growth story reached its next chapter when proptech lettings platform Dwelly completed its acquisition of Settio, its first international purchase, adding more than 2,000 fully managed properties to the Dwelly network and bringing with it offices in Manchester, Birmingham, London and Singapore. A website built to grow a business. Mission accomplished.

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